[TA11-6-3] Users in humanitarian operations

The EO/GI users in humanitarian operations correspond to humanitarian aid organisations, humanitarian support organisations and overall humanitarian response such as border control organisations, police and rescue forces, coast guards, civil protection, military services, and intelligence services. They can use EO services to detect and monitor high risk areas produced naturally or by humans, monitor border incursions or maritime movements. They provide support to local populations that have experienced a crisis, e.g. they fled from a conflict or are affected by a natural disaster. The organisations therefore support the population's needs for sustenance. Consequently, any related risks are relevant as well. The users benefit from the EO capability to identify and monitor people in need, i.e. to assess pressures on populations and migration, and to monitor humanitarian movement and camps. They additionally benefit from EO through mapping disaster areas for situation awareness and detecting sensitive risk areas. Some examples of users at European level are DG RELEX, DG ECHO, DG ENV/ MIC. At UN, the users include OCHA, UNHCR, UNDPKO, UNDP, UNOPS, UNITAR, UNICEF, UNESCO, WFP. Further, international users include IFRC, WHO, WB, and donor organizations. At the national level, the users include Civil Protection Agencies, Ministries of Internal Affairs / Civil Protection Department, Development and Aid agencies.

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