Users of EO/GI in communications and connectivity are mostly mobile telecommunications providers and fixed telecommunication providers. Theire business is to connect people via telephone and internet. The assets for their services include the infrastructure of communication networks physically installed in the ground, the cellphone towers distributed over the land surface, particularly in higly populated areas, as well as other installations (e.g. company buildings) and equipment (communication satellites).
Specific spatial questions of these users are concerned with the reception quality that the network can provide in an area. The network coverage would neet to react to changes of the built environment. New settlement infrastructure may cause a new population distribution and subsequently the need to network adaptations to cover new areas or cover some areas with higher band widths because more people are living there. Additionaly, the coverage of cellphone antennas depends on the arrangement of environmental obstacles that degrade or block the radio signal. Any place where the built environment or the vegetation changes can change the reception quality within the covered area of an existing cellphone tower.
The benefit of EO information for the user group of communications and connectivity comes from monitoring building development, assessing changes to urban and rural areas, and mapping line of sight visibility (terrain height, land cover).